Shipping & Returns

All our shipments are made through courier service (MRW for Spain and Portugal, and UPS for international shipments). From the date of shipment confirmation, for shipments to Spain and Portugal, the order will be delivered in 24/48h, unless there is a date indicated when making the order, or external reasons (orders placed before 18:00pm, will be shipped the same day, except for external reasons). For shipments to Europe (Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Czech Republic, Sweden) the order will be delivered in 2-5 working days, depending the delivery area (orders placed before 11:00 in the morning, will be shipped the same day, except for external reasons). For shipments to No-EU, Central & South America, EEUU, Asia, Oceania, Russia and Canada the order will be delivered in 2-7 working days (orders placed before 10:00 am will be shipped on the same day, except for external reasons. Tax and duties must be paid on destination country by client. All prices are showed without taxes, TAX Excluded).

Once the order is sent, you will receive an email notifying you as shipped. In case of not being located at the moment of delivery, it will be delivered in a MRW/UPS Access Point to be collected. a note will be left to pick it up at the courier office or access point.

100% TOTAL GUARANTEE = 100% SATISFACTION

Because trust is the most important, we offer you Total Guarantee on the return! No hassle and easy. If, for any reason, you do not like the product purchased, return it without commitment. 100% Satisfaction.

All our products are guaranteed of any manufacturing defect. In this case contact us.

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Products that have been mistreated, have been contaminated or have been subjected to external aggression, either due to misuse or over time, cannot be covered by this warranty. Underwear or bathing cloth (bikinis, pants, shorts…) will be no changed (for hygienic reasons).

There is a period marked by Law of 14 working days to return the article from its reception.

Devolutions: The item/s must be returned with all labels and original packaging. Item must be in perfect conditions. Attach the return form* together with the invoice. The shipment cost is paid by the customer (we recommend a National Post Office for sending the parcel, since it is the most economical).

SHIPPING AND PREPARATION

- Shipments to Spain 24/48h .................................................................. 5.95 € (VAT included)
Free shipping from 50€

- Shipment to Spain cash on delivery 24/48h.............................................. + 3 € (VAT included)

- Shipments to Portugal 24/72h.............................................................. 7,50 € (VAT included)
Free shipping from 150€

-Shipments to Europe (Zona A) 2/5 días laborables.

From 1€ to 149,99€…………………………...……………..……………………….…...…12,90€ (VAT included)

+ 150€……………………………………………….....………………………....…...……Free Shipping, 0€
*Europa países zona A:
Germany, Italy

-Shipment to Europa (Zona B) 2/6 días laborables.

From 1€ to 199,99€…………………………...….......…………..………….………...…14,90€  (VAT included)

+ 200€…………………………………………………….......……………..………...……Free Shipping, 0€

* Europe countries zone B:

Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Sweden

- Shipments to  Non-Europe 2/6 working days......................................... 59,90€ (VAT included)

 (Taxes and duties must be paid by customer in the destination country)

- Shipments to EEUU and Canada 2/6 days................................ ............ 44,90 (VAT excluded)

(Taxes and duties must be paid by customer in the destination country)

- Shipments to CENTRAL & SOUTH AMERICA, ASIA and OCEANIA 2/6 days........................................... 59,90 (VAT excluded)

(Taxes and duties must be paid by customer in the destination country)

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For any question or doubt contact us sending an email to store@animatextile.com  we will solve it as soon as possible for your knowledge. You will get an answer before 12h!

* Download returns form